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Isidro vera polo
28 sept 2022
In Problemas
Related Products:bizhub 224e,bizhub 284e,bizhub 364e,bizhub 454e,bizhub 554e,bizhub 654e,bizhub 754e,bizhub C224,bizhub C224e,bizhub C284,bizhub C284e,bizhub C364,bizhub C364e,bizhub C454,bizhub C454e,bizhub C554,bizhub C554e,bizhub C654,bizhub C654e,bizhub C754,bizhub C754e,MFX-3680N,MFX-4580N,MFX-C2280,MFX-C2280N,MFX-C2880,MFX-C2880N,MFX-C3680,MFX-C3680N,MFX-C4580N,MFX-C5580N Related Options: Error CE30x error code Root Cause CE30x error code. CE301 - Referring incorrect memory CE302 - Incorrect command CE303 - Finished due to error inside Qt library CE304 - Finished due to error outside Qt library CE305 - Program forced to stop Note: A CE304 error code may be indicated with two (2) diagonal "SharkFins" on the operation panel (See illustration below). Workaround/Fix PROBABLE CAUSES: 1. Possible poor connection or failed MFPB. Please perform the following. a. Check the connectors on MFPB for proper connection and correct as necessary. b. Reinstall the firmware or update to latest version. c. Replace MFPB and rewrite firmware. WARNING: If the Reset Tool or Reset procedure is to be used after replacing the MFPB, please carefully read the attached instructions. Replacing the MFP board CAUTION: Before replacing the MFP board, perform [Service Mode] -> [Stop 0 Clear] -> [Enhanced Security] -> [Engine Data Backup] to back up data. 1. Turn OFF the machine and unplug it. Remove any covers necessary to obtain access to the MFPB. 2. Replace the MFPB. PART NUMBER A4FMH02204 bizhub C224 A161H02104 bizhub C284/C364 A2XKH02004 bizhub C454/C554/C654/C754 A5C1H0200B bizhub C224e/C284e/C364e/C454e/C554e Note: After installing the MFPB, make sure to set SW201 with "1" set to "ON". Refer to the illustration below. A2X0H02001 bizhub C654e/C754e A55VH02301 bizhub 654e/754e A61FH02001 bizhub 224e/284e/364e/454e/554e 3. Insert the USB stick with the latest firmware loaded on the root; then power the machine ON. Do not update the firmware at this time. 4. Touch [Machine Type Select] key on the panel. 5. Enter the following [Machine] and [Type] information, and then touch [Fix]. bizhub C554 seriesProduct Machinebizhub C554bizhub C454bizhub C364bizhub C284bizhub C224Machine11111TypeA0123bizhub C554e seriesbizhub C554ebizhub C454ebizhub C364ebizhub C284ebizhub C224eFirst four digits of the serial numberA5AYA5C0A5C1A5C2A5C4Machine33333TypeA0123bizhub 554e seriesbizhub 554ebizhub 454ebizhub 364ebizhub 284ebizhub 224eFirst four digits of the serial numberA61DA61EA61FA61GA61HMachine44444TypeA0123bizhub C754/C654bizhub C754bizhub C654First four digits of the serial numberA2X0A2X1Machine00Type01bizhub C754e/C654ebizhub C754ebizhub C654eFirst four digits of the serial numberA2X0A2X1Machine00Type01bizhub 754e/654ebizhub 754ebizhub 654eFirst four digits of the serial numberA55VA5YNMachine22Type01 Note: Entering the incorrect Machine or Type will result in code C9401. 6. Turn OFF the Main power switch, then remove the USB memory. 7. Turn ON the Main power switch; CD390 is indicated along with Japanese characters. 8. Let the machine reboot automatically two times. 9. After the 2nd reboot, code CD390 will display again, but now with English text, and a “Restore Data” button is also indicated on the panel. Note: It may take up to 5 minutes before the English text appears. 10. Touch [Yes] on the restore screen to restore the data from SSDB to MFP board. 11. Turn the Main power switch OFF/ON. Notes: a. The original SSD board should have no problem and can be installed with the MFP board. b. When replacing the MFP board with another one, never use the combination of a used MFP board removed from another machine and the original SSD board. This combination causes corruption of stored data. The combination of the original MFP board and a used SSD board removed from another machine also causes the same problem. 2. A failed DIMM. Please perform or check the following. a. Try using Reset Key Service entry (holding down Reset key), a black dot should be indicated. b. Unable to access F/W Update Mode from the service port. c. The USB service port sensor tests well with meter or in another machine. d. The USB flash drive & data has been used successfully on a known working MFP. e. Reseat all connections to MFPB, DIMMs and HDD. f. Perform a check on the memory DIMM. Service Mode g State Confirmation g Memory/HDD Adj. g Memory Check g Rough Check g. If DIMM fails the Memory Check, replace it (p/n V865300066).
CE30x error code content media
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Isidro vera polo
28 sept 2022
In Problemas
Related Products:bizhub 654e,bizhub 754e,bizhub C654e,bizhub C754e Related Options: Error C9401 code Root Cause CAUSE: Firmware requires updating. Workaround/Fix SOLUTION: Install the latest firmware version as outlined in attached bulletin# 9868 CCD Firmware Code C9401
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Isidro vera polo
28 sept 2022
In Problemas
Related Products:bizhub 224e,bizhub 284e,bizhub 364e,bizhub 454e,bizhub 554e,bizhub 654,bizhub 654e,bizhub 754,bizhub 754e,bizhub C224,bizhub C224e,bizhub C284,bizhub C284e,bizhub C364,bizhub C364e,bizhub C454,bizhub C454e,bizhub C554,bizhub C554e,bizhub C654,bizhub C654e,bizhub C754,bizhub C754e,MFX-3680N,MFX-4580N,MFX-C2280,MFX-C2280N,MFX-C2880,MFX-C2880N,MFX-C3680,MFX-C3680N,MFX-C4580N,MFX-C5580N Related Options: Reference MFPB and PRCB replacement procedures New procedures for replacing the MFPB and PRCB which supersedes those in the original Service Manuals. Follow the below procedure when replacing the MFP board. CAUTION: Before replacing the MFP board, perform [Service Mode] -> [Stop 0 Clear] -> [Enhanced Security] -> [Engine Data Backup] to back up data. 1. Turn OFF the machine and unplug it. Remove any covers necessary to obtain access to the MFPB. 2. Replace the MFPB. MFPB PART NUMBER A4FMH02204 - bizhub C224 A161H02104 - bizhub C284/C364 A2XKH02004 - bizhub C454/C554/C654/C754 A5C1H0200B - bizhub C224e/C284e/C364e/C454e/C554e A55VH02100 - bizhub 654/754 A61FH02005 - bizhub 554e/454e/364e/284e/224e A2X0H02001 - bizhub C654e/C754e A55VH02301 - bizhub 654e/754e Notes a. After installing the MFPB, make sure to set SW201 with "1" set to "ON". Refer to the illustration below. b. When the new MFPB is shipped out, the default position of dipswitch 201 is set to OFF. c. This applies to the following MFPB's and models. A5C1H0200B - bizhub C224e/C284e/C364e/C454e/C554e A61FH02005 - bizhub 224e/284e/364e/454e/554e A61FH02001 - bizhub 224e/284e/364e/454e/554e 3. Insert the USB stick with the latest firmware loaded on the root; then power the machine ON. Do not update the firmware at this time. 4. Touch [Machine Type Select] key on the panel. 5. Enter the following [Machine] and [Type] information, and then touch [Fix]. bizhub C554 seriesProduct Machinebizhub C554bizhub C454bizhub C364bizhub C284bizhub C224Machine11111TypeA0123bizhub C554e seriesbizhub C554ebizhub C454ebizhub C364ebizhub C284ebizhub C224eFirst four digits of the serial numberA5AYA5C0A5C1A5C2A5C4Machine33333TypeA0123bizhub 554e seriesbizhub 554ebizhub 454ebizhub 364ebizhub 284ebizhub 224eFirst four digits of the serial numberA61DA61EA61FA61GA61HMachine44444TypeA0123bizhub C754/C654bizhub C754bizhub C654First four digits of the serial numberA2X0A2X1Machine00Type01bizhub C754e/C654ebizhub C754ebizhub C654eFirst four digits of the serial numberA2X0A2X1Machine00Type01bizhub 754e/654ebizhub 754ebizhub 654eFirst four digits of the serial numberA55VA5YNMachine22Type01 Note: Entering the incorrect Machine or Type will result in code C9401. 6. Turn OFF the Main power switch, then remove the USB memory. 7. Turn ON the Main power switch; CD390 is indicated along with Japanese characters. 8. Let the machine reboot automatically two times. 9. After the 2nd reboot, code CD390 will display again, but now with English text, and a “Restore Data” button is also indicated on the panel. Note: It may take up to 5 minutes before the English text appears. 10. Touch [Yes] on the restore screen to restore the data from SSDB to MFP board. 11. Turn the Main power switch OFF/ON. Notes: a. The original SSD board should have no problem and can be installed with the MFP board. b.When replacing the MFP board with another one, never use the combination of a used MFP board removed from another machine and the original SSD board. This combination causes corruption of stored data. The combination of the original MFP board and a used SSD board removed from another machine also causes the same problem. HOW TO REPLACE THE PRCB IMPORTANT: Be sure the ORIGINAL PRCB is installed so that the data can be backed up BEFORE replacing the PRCB. PRCB PART NUMBER A161H00108 C364/C284/C224 A5C1H00102 C364e/C284e/C224e A61FH00101 364e/284e/224e A4FJH00104 C454 A5C0H00101 C454e A61EH00101 454e A2XKH00104 C554 A5AYH00101 C554e A61DH00101 554e A2X0H00102 C754/C654 A2X0H00S01 C754e/C654e A55VH00101 754/754e/654/654e Removing all options Remove all options before performing a data backup. If this is not done, an “NG” error code will result. Back up the PRCB data 1. Enter Service Mode. a. Press Counter. b. Press Stop, 0, 0, Stop, 0, 1. c. Enter 9272 four times. d. Select End. 2. Select [Enhanced Security]. a. Press Stop, 0, Clear. 3. Select [Engine Data Backup]. 4. Select [Engine Data Save Mode]; then press the [Start] button. 5. Select [Yes]; then press the [Start] button. 6. When [OK] is displayed, turn the main power switch OFF. The PRCB can be removed from the machine. Restore the PRCB data After installing the new PRCB, use this procedure to restore the data onto the new board. 1. Remove the finisher from the machine, and ensure that the front and right-side doors of the machine are closed. 2. Turn the main power switch ON. Code C-4802 will be displayed. This is normal. 3. Enter Service Mode. a. Press Counter. b. Press Stop, 0, 0, Stop, 0, 1. c. Enter 9272 four times. d. Select End. 4. Select [Enhanced Security]; then press Stop, 0, Clear. 5. Select [Engine Data Backup]. 6. Select [Engine Data Reflect Mode]; then press the [Start] button. 7. Select [Yes]; then press the [Start] button. 8. When [OK] is displayed, reboot the MFP.
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Isidro vera polo
28 sept 2022
In Problemas
Related Products:bizhub 224e,bizhub 284e,bizhub 364e,bizhub 454e,bizhub 554e,bizhub 654e,bizhub 754e,bizhub C224e,bizhub C284e,bizhub C364e,bizhub C454e,bizhub C554e,bizhub C654e,bizhub C754e,MFX-3680N,MFX-4580N,MFX-C2280,MFX-C2280N,MFX-C2880,MFX-C2880N,MFX-C3680,MFX-C3680N,MFX-C4580N,MFX-C5580N Related Options: Error FA14 Root Cause FA14 error codes. Workaround/Fix CAUSE: Internal error. SOLUTION: Please install firmware version G00-G9 / G20-G9 for LK-101 (or the most current version) to solve FA14 error codes.
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Isidro vera polo
28 sept 2022
In Problemas
Related Products:bizhub C452,bizhub C552,bizhub C552DS,bizhub C652,bizhub C652DS Related Options: Error C2257 Root Cause C2257 at power ON. Workaround/Fix CAUSE: Obstructed cleaning brush drive system or failed Cleaner motor (M38). SOLUTION: Reseat CN301 to the Cleaner motor and CN2 on the PRCB (p/n A0P0 H001 02 - PWB-MC). Ensure all pins are properly positioned and all wires are firmly seated into the connectors. Inspect Cleaning brush 1 and Cleaning brush 2 in the transfer belt cleaning unit for unrestricted movement. Replace M38 (p/n A0ED M101 00) as necessary.
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